MowersUK, the specialist garden machinery division of Acacia Groundcare Equipment Rental Ltd, has won the prestigious 2023 Garden Machinery Dealer of the Year Award.
Sam Hudson, MowersUK Store Manager, receives the Garden Machinery Dealer of the Year Award from Francesca Bosley, Husqvarna Sales Account Manager
The Award, sponsored by Husqvarna, was presented to Manager Sam Hudson by Franscesca Bosley, Husqvarna Sales Account Manager. At just 27, Sam is one of the youngest Managers to ever to receive the award.
The national Awards, organised by the leading business magazine Service Dealer, recognise outstanding sales, service advice and support by dealers in the garden machinery, professional turfcare machinery, farm machinery, ATV and forestry equipment industries.
On accepting the award Sam said "This award is well deserved by everyone in my team. They all work really hard to go that extra mile to ensure we deliver the best customer experience that we can."
Based near Basingstoke, MowersUK's continuing focus on how to better serve their customers put them ahead of the competition. The judges said, "MowersUK are all about putting customers at the heart of their business. In the light of the cost-of-living crisis, they considered how best to serve their community during troubled economic times. They chose to do so by switching focus and expanding their offering towards the more value end of their range.
"They have also emphasised the importance of increased local footfall into the showroom to highlight their personal service and after sales support, introducing In-Store Only Deals and Deals of the Month to help cash-strapped customers."
Steve Gibbs, editor of Service Dealer magazine, added, "Each year Service Dealer is delighted to celebrate the very best in specialist, local dealer expertise. Our winning companies and individuals exemplify how exceeding customer expectations is standard practice in their working lives. In these times when the consumer journey can be increasingly depersonalised, our Dealer Of The Year winners prove that friendly, highly-skilled, one-to-one service is both vital and to be cherished."